Privacy Policy

The application Aragon Trans is owned and operated by under the auspices of PT. Trans Berjaya Khatulistiwa. ("ASMAT" or "Us"). This Privacy Policy explains how we collect, use, disclose, process and protect identified personal information ("Personal Data") that you ("User") may provide in connection with the Aragon Trans service available via ASMAT ​​("Site"). Personal data means data, whether true or not, about an individual who can be identified from that data, or from other data and information that the organization has access to or may have. References to the Site are considered to include derivatives thereof, including but not limited to the site mobile web and application. By visiting or using the Site and using the Application, you agree and approve the collection, use, disclosure and processing of your Personal Data in accordance with This Privacy Policy and / or Website / Application Requirements. If you don't agree with that The Privacy Policy below, please leave the Site immediately or close the Application.

From time to time, ASMAT ​​may revise this Privacy Policy to reflect changes in the law, collection and practice of using our Personal Data, features of our Site, or advancements in technology. If we make a revision that changes the way we collect or use your Personal Data, these changes will be included in this Privacy Policy and the validity date will be recorded at the beginning of this Privacy Policy. Therefore, you should periodically review this Privacy Policy so that you always get it up-to-date information on our current policies and practices. ASMAT ​​will also install changes clearly the material before implementing the changes. If you do not agree with changes or modifications with respect to the Privacy Policy, please do not continue using the Site. You will be deemed to have agreed any modification of the Privacy Policy when you use the Site after the date of modification.

1. Information We Collect

We collect Personal Data about you provided to us when using the Site. Such Personal Data includes but is not limited to your name, identification of ASMAT ​​users and login credentials, telephone number, e-mail address, address / place of residence. We can ask you to provide information about your travel preferences, membership, the intensity of your trip / membership and input about travel experiences through ordering your ASMAT. We also collect identified non-personal information (which cannot be used to identify you), including but not limited to the address your internet protocol ("IP"), geographical location data, type of operating system, nationality, search preferences, as well as other general data related to Internet usage.

2. How We Use Your Information

We may use your Personal Data and other information collected through the Site, both at home and abroad, for the following purposes:

  • Register, manage and / or manage the use and / or access of the Site;
  • Manage, operate, manage and provide you with the services offered on the Site;
  • Contact you about matters relating to your use and / or access to the Site and services on the Site, and any questions and / or requests submitted by you through the Site or otherwise;
  • Adjust your experience when using the Site;
  • Measuring and improving customer experience and satisfaction;
  • Publish customer reviews, such as Sites, Travel Agencies (travel operators), in digital format and / or print for public access;
  • Enforce Terms and Conditions;
  • Resolve disputes or complaints, collect payments or fees, or solve problems; and / or for other purposes that are notified to you at the time of collection.

We may also use your Personal Data and other information collected for Social Media marketing using direct and open graphic techniques, and for digital and conventional marketing purposes such as sending you direct electronic mail and notifying you of new products, special offers or other information that we think will appeal to you. Please note that you can choose to leave any marketing material that we may send to you at any time. Please follow the instructions to unsubscribe which are set out in our marketing material if you choose to opt out of any marketing material, and we will respect your wishes.

3. Share and Transfer Your Personal Data

Your Personal Data will be / can be disclosed by ASMAT to the ASMAT affiliated company. ASMAT (and / or its affiliated companies) can also disclose your Personal Data to third party service providers, supplier or agent for one or more of the above objectives from time to time. Third party services include however not limited to website hosting, data analysis, marketing, processing credit card transactions, and providing services.

In some cases, when you transact directly with third parties to get services, or when you use the Site to order travel and bus tickets or get other products or services, we can provide your Personal Data to service providers / other products or third parties. Depending on your location, ASMAT, a third party affiliate company and service provider, suppliers or agents can also transfer your Personal Data abroad.

Please note that ASMAT can disclose your Personal Data in the following situations:

  • To hold or defend against any claim or claim;
  • To comply with court orders, judicial proceedings, legitimate requests, warrant or equivalent by law enforcement officials or authorized parties;
  • To investigate fraud or other errors, or as required other or needed in order to comply with applicable law, or to protect our legitimate interests;
  • For buyers in connection with sales, jobs, or other transfers from all or part of our business or company;
  • To enforce or apply the terms and conditions that apply to our products and services;
  • To protect the rights, property or security of ASMAT, other Site Users, or any other person in accordance with the policy of ASMAT; and for any other situation that is permitted by law.

4. Approval

As stated above, by browsing and using the Site / Application, or by ordering products from the Site, or by registering for or using services on the Site / Application, or by clicking the "Confirm" or equivalent button when you create a new account on the site, you :

  • Agree to ASMAT and / or the ASMAT affiliated company collect, use, disclose and / or process the personal data mentioned above for destination as described above; and
  • Agree to ASMAT and / or the ASMAT affiliate company transfer your personal data out from Indonesia to the location of another ASMAT affiliate company that is another ASMAT affiliate company this is located, and for third-party ASMAT service providers (or ASMAT affiliated companies), supplier or agent for the purpose as described above.

5. Withdrawal of Agreement

You can withdraw our consent to our collection, use or disclosure of your personal data at any time, by giving us reasonable notice. If you want to withdraw your agreement, please let us know our contact details listed below. We will stop collecting, use or disclose your personal data after notification, unless required by law or if we have a legitimate business or legal purpose to maintain it. Please pay attention to that with withdraw your consent to our collection, use or disclosure of your personal data, we may not can continue to provide our services to you, and you agree that we will not be responsible to you for any loss or damage arising from or related to the termination of said service.

6. Cookie Policy

"Cookies" are alphanumeric identifiers that we transfer to your hard drive or memory card through a web browser when you visit our site. This allows our own system to recognize you when you revisit our site and improve our services to you. This information is used to track the use of Site visitors and compile statistical reports regarding Site activities. For more information about cookies, visit or Cookies can also be used to compile overall information about the areas of our Site that are most frequently visited. This traffic information can be used to improve the content of our Site and make your use easier. If you want to reject our cookies, you can configure your browser to do so. However, some of our Site features may not work if you delete cookies from your browser. If you do not activate cookies, you may not be able to access important functions or features on this Site, and you may only be able to use the Site on a limited basis.

7. Access to or Repair Your Personal Data

When you provide us with your Personal Data, make sure the data is accurate and complete. If you believe that any of your information that we have or control contains errors or omissions, please log in to your account on the Site and improve the information. In addition, please update your Personal Data through your account at the right time, if there are changes.

If you wish to correct errors or omissions on any Personal Data under our ownership or control that cannot be corrected through our Site, or to access your Personal Data under our ownership or control, or as governed by applicable law, please send your request to our contact details listed below. We may charge you a reasonable fee for access to Personal Data, for the purpose of recovering additional costs because of responding to such access requests.

To protect your privacy and security, we will verify your identity before giving access or making changes to your Personal Data. We will try to respond to requests to access or repair your Personal Data as soon as possible, unless an exception applies.

8. Protecting Your Personal Data

We protect Personal Data under our ownership or control by maintaining reasonable security arrangements, including physical, technical and organizational procedures, to prevent access, collection, use, disclosure, copying, modification, unauthorized deletion or the same risk.

9. Link to Other Websites

Our site can contain links to other interesting sites. However, after you use the link to leave our site, you must know that we have no control over these other websites. Please note that we are not responsible for the privacy practices of other websites and advise you to read the privacy statements of each of the websites you visit that collect personal information.

10. Registration and Membership

This site allows you to create one user account by registering membership, based on the data you provide. By providing data, registering, and creating an account, you guarantee that :

  • You are at least 18 years old;
  • Information about you is true and accurate, current and complete as needed in the registration form on the Site ("Registration Data"); and
  • You will update this Registration Data so that it is always correct, accurate and complete.
  • Furthermore, you agree that ASMAT is not responsible for loss or damage which may be suffered by us, you or any third party, the loss or damage caused by inaccuracies or incomplete information provided by you.

After registering, you will receive a password and user identification ("Username"). You are responsible for maintaining the confidentiality of passwords and usernames, and you are fully responsible for all activities related to the username or password. You can only use one username and password at a time and are not allowed to use more than one username. Your password is solely for your own use, and you agree to completely keep your password confidential. You agree to immediately notify ASMAT ​​about the use of passwords or unauthorized accounts or other security violations. For better security, please ensure that you log out or exit the account after each time using this Site. You agree that ASMAT ​​will not be responsible for any loss or damage suffered by us, you or third parties arising from your failure to comply with these conditions.

11. Business Transfer

In the event of a change in control or change of ownership of all or part of the ASMAT business or company, including the site, the User's Personal Data may / will be part of the transfer of said asset.

12. Approval of Amendment to Privacy Policy

By using the Site or services that we provide, you agree to the collection, use, disclosure and processing of your Personal Data as set out in this Privacy Policy. Furthermore, if you use our services, we reserve the right to collect, use, disclose and process your Personal Data in accordance with this Privacy Policy. From time to time, ASMAT can change this Privacy Policy. As explained at the beginning of this Privacy Policy, we will display changes to this Site for your information.

13. Order of Priorities

If you have agreed to our Website Terms, in the event that there are differences between the Website Terms and this Privacy Policy, then the Website Terms will apply.

14. Disclaimer

Please note that since we are a company registered in Indonesia, this Privacy Policy has been compiled solely in accordance with Indonesian law. We do not represent or guarantee that this Privacy Policy complies with the privacy laws of every other jurisdiction and as such, you will not interpret this Privacy Policy as such.

For the avoidance of doubt, for exceptions that the law allows an organization such as ASMAT to collect, use or disclose your personal data without your consent, then the permission granted by law will continue to apply.

15. Contact Us

If you have any questions or requests relating to this Privacy Policy, please contact our Data Protection Officer in the following details, or someone who may be appointed by ASMAT by providing information to you via mail, invoice, email or Site:

Effective May 2018.